A Five-Day Outage Turned Positive with Speed Net in Kinder, LA
Last week, my internet stopped working for five days. I live in Kinder, LA. At first, I was upset because I couldn't go online. But then I called Speed Net. They told me they were fixing something on their big internet towers, and that's why it wasn't working. They said sorry for the trouble and did something nice. They didn't charge me for those five days when the internet wasn't working. That made me feel much better. It was really cool of them to do that. I think Speed Net is the best internet provider in Kinder, LA because they care about their customers.
Mira S.
FAQs
Q1. What should I do if my Speed Net internet stops working?
Call their support. They're really helpful and will explain what's going on.
Q2: What was Speed Net's response when contacted about the outage?
Speed Net was very apologetic and transparent when I called them. They explained the reason behind the outage and assured me that they were working to resolve it as quickly as possible. Their customer service was empathetic and informative.
Q3: Was there any prior notification about the internet maintenance from Speed Net?
In this instance, there wasn't a prior notification. However, Speed Net typically communicates any planned outages or maintenance work in advance. This was an unusual situation.
Q4: What makes Speed Net stand out from other internet providers in Kinder, LA?
Speed Net differentiates itself with its high-speed internet offerings, exceptional customer service, and a community-focused approach. They often go beyond just providing internet service to actively support local initiatives.
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If you are looking for the best home internet provider in Kinder, LA, or around, your search ends here. To know more about the services and plans, give us a call at 888-908-8323 or reach out to us through our website at https://www.speednetlte.com/internet-provider/kinder, LA